How do I find clients for my home help service?

Home help and companionship care depends on trust. Families want someone kind, reliable and local. Here’s how to present your service clearly and build the confidence that leads to enquiries.

1) Lead with reassurance

Put the care basics up-front: DBS checked; insured; non-medical support; regular visits; same familiar face. Keep it warm and plain: “Friendly home help for shopping, light cleaning, meals, and companionship.”

2) Show your area and availability

Families search locally. State your core towns and typical visit slots (e.g. mornings/afternoons, weekdays). It helps people self-select and reduces time-wasting enquiries.

3) Create a profile where families compare options

Directories appear for local searches and make short-listing easier. A SortedHome listing in Home Help & Companionship Care lets you explain services, share reviews and add warm photos that reflect your approach.

4) Ask for simple, genuine reviews

Two or three lines from real families are powerful: what you helped with; how often; why they recommend you. Add initials and the town to keep it personal while respecting privacy.

5) Make contacting you easy for relatives

  • Offer phone and email; consider WhatsApp for quick questions.
  • Mention response times: “We reply within one working day.”
  • Provide a short list of common questions you can answer quickly (prices, visit length, minimum booking).

6) Build gentle word-of-mouth

Introduce yourself to local community groups, churches, carers’ networks and GP practice noticeboards (where allowed). Share a one-page printable with your services and contact details.

Quick start checklist

  1. Write a caring, clear two-sentence introduction.
  2. List your towns served and typical times.
  3. Add three short reviews and one friendly photo.
  4. Create your SortedHome profile and link it from your socials.

Ready to help more families locally? Get listed on SortedHome — we’ll create the profile for you and keep it tidy.

The advice in this article is provided for general information only and should not be taken as professional or legal advice. Some of our articles are sourced and updated with the assistance of ChatGPT. To the best of our knowledge all articles are not knowingly a copy of any copyrighted material. If you believe any part may infringe copyright, please contact us so we can review and amend it. While we take care to ensure the information is accurate and helpful, SortedHome cannot be held responsible for any actions taken based on this content. Always check details with a qualified professional before making decisions about your home.

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